What We Do
Live Easy is not your typical home care provider. We put the customer at the centre of everything we do and we don’t stop until your care aligns perfectly with your needs.
Live Easy vs Traditional Provider
Service | Live Easy | Others |
|---|---|---|
Traditional domestic services (e.g. cleaning, gardening, cooking, etc.) | ✅ | ✅ |
Traditional out-of-the-home services (e.g. shopping, transport, etc.) | ✅ | ✅ |
Care and package management | ✅ | ✅ |
Specialised services (e.g. life admin, family tree research, visit the beach etc.) | ✅ | ❌ |
Hubs for companionship and friendship | ✅ | ❌ |
Transparent and affordable fees | ✅ | ❌ |
A single individual to offer companionship and management | ✅ | ❌ |
A ‘No Stranger’ policy so you will always know who is turning up | ✅ | ❌ |
Rapid response (a 90-minute call back guarantee) | ✅ | ❌ |
Assistance navigating the My Aged Care application process | ✅ | ❌ |
Bi-monthly recalibration meetings to keep your care relevant and affordable | ✅ | ❌ |
Live Easy...
Why we’re different!
At Live Easy, we do things a little differently. Our focus is on building a trusting, lasting relationship with you—one where you feel supported and in control. Here’s how we stand apart:
Your Live Easy Buddy:
A Single Point of Contact
We believe that consistency is key to great care. That’s why you’ll have a dedicated Live Easy Buddy—a single point of contact who acts as your personal lifestyle concierge. They’re with you every step of the way, making sure your experience is seamless and tailored to your needs.
Affordable, Transparent Costs
We’ve reimagined the way home care is priced. Our cost structure is simple, affordable, and transparent. From the moment you start with Live Easy, you’re receiving some level of care. Unlike traditional providers who often charge high administration and management fees, we ensure that your money goes towards the services you need.
Specialised Support for Immigrants
If English isn’t your first language, we understand the challenges you might face. We specialise in providing support to elderly immigrants and those who need extra help navigating the system. Our team is here to make everything easier, no matter your background.
Supporting Your Best Life
Staying active, connected, and driven is crucial to living your best life. We’re here to support you in achieving that, not to take over. With Live Easy, you remain in control, and we’re right by your side to help you live life on your terms.
Guiding You Through the Process
Navigating the Home Care Package (HCP) process can be overwhelming, and many providers only step in once the funding comes through. That’s not how we operate. We’re here to guide you from day one, helping you understand and apply for your HCP long before the funding is finalised.
Collaborative and Flexible Care
Life changes, and your care should change with it. We believe in a collaborative approach, regularly revisiting your care plan to ensure it continues to meet your needs. We’re here to adjust and refine your care as necessary, making sure you’re always getting the best support.
Purpose and Connection
We value purpose and connection more than most traditional providers. That’s why we’ve created several Live Easy Hubs—spaces where you can find companionship and community. If you’re feeling isolated, our Hubs offer a place to connect and engage with others.