I think they're amazing... so good and caring.
Stephanie
What We Do
Self-funded or using your Home Care Package (HCP), Live Easy provides an almost endless list of services. From traditional things – cleaning, gardening, maintenance, etc. – to clinical things – nursing, physio, podiatry, etc. – through to more ‘you’ things – visit to the beach, a card game, help with your family tree, etc.
You deal with just one Live Easy Buddy, but you unlock the skills and assistance of hundreds of experts and professionals. Exactly what you need, when you need it.
They do everything to make me happy and free - it's all I want. It's beautiful.
Rosa
Take Your First Step
Speak to us. Completely free of charge. On email, on the phone or face-to-face. Ask questions like:
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What is a home care package (HCP) and what can it be used for?
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What is Commonwealth Home Support and can I access it?
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What services are available to me?
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Can I claim the subscription fee through a HCP? (Hint: The answer is yes)
We will answer all your questions and then, if it helps, we can even assist you with navigating the government process and HCP application.
After that, when you come to choose a provider, there is still no obligation whatsoever to choose Live Easy.
If I'm worried about anything, I know I can tell them.
Simon
What does this cost?
We have a highly transparent cost model here at Live Easy and we work very hard to find you savings wherever we can. It is THE main difference between us and traditional home care providers.
We have three subscription levels and then any extra services are charged on a cost-plus basis (18%). But here’s the best bit - we work with service providers to get their lowest rates, so you pay as close to retail price as possible.
Even better, our subscription costs can be fully or partially covered by your home care package! Please note that some subscriptions are unavailable to certain HCP levels – contact us for a quick chat so we can explain everything.
INCLUSIONS | BRONZE | SILVER | GOLD | PLATINUM |
|---|---|---|---|---|
Available to clients on the following home care package | For L1 Packages | For L2 Packages | For L3 Packages | For L4 Packages |
Available to clients who are self-funding | 👍 | 👍 | 👍 | 👍 |
Personalised care plan | 👍 | 👍 | 👍 | 👍 |
Ultra low care and package management fees (just 25%) | 👍 | 👍 | 👍 | 👍 |
A single point of contact in your Live Easy Buddy | 👍 | 👍 | 👍 | 👍 |
Live Easy Buddy on call (9-5pm, Mon-Fri) | 👍 | 👍 | 👍 | 👍 |
Face-to-face introduction to all service providers | 👍 | 👍 | 👍 | 👍 |
Monthly simple, clear and itemised invoice | 👍 | 👍 | 👍 | 👍 |
A regular visit from your Live Easy Buddy | ⛔ | FORTNIGHTLY | WEEKLY | WEEKLY |
Access to system that allows easy video/phone calls, emergency contacting, entertainment and alerts | ⛔ | ⛔ | 👍 | 👍 |
Easy access to the system for families around Australia or the world | ⛔ | ⛔ | 👍 | 👍 |
A six-weekly check up by a Registered Nurse | ⛔ | ⛔ | ⛔ | 👍 |
24 hour a day emergency technology, installed in your home* | ⛔ | ⛔ | ⛔ | 👍 |
A screen that provides news, radio, easy calls, emergency contacting, entertainment and alerts* | ⛔ | ⛔ | ⛔ | 👍 |
Regular maintenance of the technology* | ⛔ | ⛔ | ⛔ | 👍 |
Cost per Week (chargable to your HCP) | $57.50 | $97.50 | $199.50 | $325.00 |
Total Value per Week | $77.50 | $160.50 | $358.50 | $519.00 |
You save each week | $20.00 | $63.00 | $159.00 | $194.00 |
*WiFi provided by the customer |
Government Funding & Assistance
We can also help you navigate the often complicated and confusing world of home packages and government support. If you don’t get it, believe us… you’re not alone. But we can help you make sure you’re getting everything you’ve worked hard for and everything you’re entitled to.
Our Live Easy Buddies
Vetted and Trained
All of our buddies undergo thorough vetting and receive extensive training to meet your unique needs.
Companionship and Assistance
They provide help, companionship and, we hope, more than a little laughter along the way.
A Reliable Contact
We don’t replace family. They’re usually your first port of call. But we’d like to be your second. Your Buddy will be responsive and always eager to help.